Emotional intelligence is more important than ever in the business world. Business professionals with high emotional intelligence are much more likely to outperform coworkers with lower levels of emotional intelligence. Here, we will explore what emotional intelligence is and why it matters in today’s businesses.
What Makes Up Emotional Intelligence?
Emotional intelligence is comprised of two categories, which then divide into two separate subcategories. The first category is personal competence. Personal competence breaks down into two other subcategories: self awareness and self management. Self awareness pertains to your capability to be aware of your emotions and how the directly affect you as you go about your job responsibilities. Self-management is to know how your emotions affect you, and then to adapt to them or properly deal with them especially in a professional setting.
Social competence is the second major category of emotional intelligence. Under social competence falls subcategories of social awareness and relationship management. Social awareness can be identified as your comprehensive ability to understand how the people around you feel. This ability has a plethora of applications in everyday life. The second subcategory is relationship management. With relationship management skills, you are aware of your own emotions as well as the emotions of others and can then integrate appropriate interactions between your coworkers.
Emotional intelligence has a profound affect on performance in the workplace. A person’s emotional intelligence dictates their every interaction with other people. Skills like customer service, trust, teamwork, and overall social skills all are directly correlated to someone’s emotional intelligence. Professionals with emotional intelligence can identify their own self worth. This understanding can directly impact the way they do business. Having more confidence directly affects productivity and overall effectiveness in the workplace.
Why Does This Matter?
Emotional intelligence plays a part in everyday life. Whether it’s in a professional setting or everyday interactions with others, you are constantly using emotional intelligence. Specifically in business, high emotional intelligence entails high performance and productivity. It is important for managers and leaders of businesses to take emotional intelligence into consideration when planning their next strategic move.
Emotional intelligence can be taught with implementing procedures that reinforce it. Consider the subcategories that make up emotional intelligence and develop procedures to help promote the social and personal competence skills. When hiring a new employee try to implement tests that measure someone’s emotional intelligence. Carefully interviewing a potential hire is one obvious and effective way of measuring their emotional intelligence.